Transaction and refund
- How do I pay with Atome Card at POS terminals in-stores?
- How do I link my card to an online merchant?
- Why did my card transaction fail?
- What do I do when I encounter error "Terminal Error"?
- What should I do if my transaction status shows "Pending"?
- Why am I unable to top up funds for my e-wallet or prepaid card?
- How long does it take to receive my refund?
- How do I check my refund details?
- How do I get refund for cross border transactions?
- What is Overpaid Balance?
- Will I still get a refund to my Atome card if the card has already been cancelled?
- Help! I think I have been scammed.
- Help! I think I may have an unauthorized transaction.
- Why am I being billed more than my transaction amount?