Merchant

Joining Atome

• Can I add Atome to an existing API-only integration? How long will this process take?
• Which payment gateways/platforms are you able to integrate with?
• How much do I have to spend to use Atome?
• How do you decide the transaction limit for each merchant?
• Do you save customers’ credit card/ debit card/ online banking account data?
• What is Atome's business model?

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Managing Atome Merchant Center

• Payment
• Refund
• Transaction details
• Modify information
• Forget password
• Managing Atome Merchant Center

Check-out (for offline merchants)

• How do I checkout at a physical store?
• If a user is late on payment, what happens?
• My customer wants a refund, what should I do?

Troubleshooting Customer App Issues

• What does this message ‘Sorry, we are unable to process with the card provided’ mean?
• What does this message ‘Sorry, we are unable to process your payment’ mean?
• What does this message ‘We're unable to process your application’ mean?