You can easily chat with us through the Atome app by going to the "Me" tab > "Support" > "Chat with us". Alternatively, you can submit your enquiry through our in-app form under "Contact Us".
We aim to get back to you within 24 hours. If you haven't received a response, please check your spam or junk folder. If you find our message there, kindly mark it as "Not Spam" to ensure future replies are delivered to your inbox.
For lost and stolen card or any potential fraud activities, you may reach out to us at our 24/7 Lost and Stolen hotline at +63 82 2361011.