If your withdrawal doesn't go through, it’s usually due to one of the following reasons:
- Incorrect account details – Double-check your bank account or e-wallet information (e.g., account number, name).
- Risk control flags – Occasionally, withdrawals may be paused for security checks.
Here’s what you can do:
- Review and correct your account details.
- Re-submit your withdrawal request.
- Still having trouble? Reach out to our chatbot for further assistance.