Atome Cash Loan

Applications & Loans

• How do I apply for an Atome Cash Loan?
• Will I receive the full disbursement of the requested amount?
• Where can I check my available loan limit?
• Can I re-submit after being rejected?
• Why did my cash loan application fail?
• Can I cancel a cash loan application?

Managing Accounts

• What happens if I don't update my personal information as requested?
• I've been prompted to update my personal information, why is "Place of Birth" a required field?
• How do I change the mobile number for my account?

Loan Payment

• How do I make bill repayment via OTC?
• How do I make bill repayment via InstaPay?

Atome + (Atome Cash Loan)

• When will I receive my Atome+ points?
• How are Atome+ points calculated for loan applications?
• Is there a limit to the number of points I can earn?