Atome Cash Loan

Applications & Loans

• What is Cash Loan?
• How do I apply for an Atome Cash Loan?
• Will I receive the full amount I requested? How much do I need to repay?
• When will the funds be disbursed?
• Where can I check my available loan limit?
• What do I do if I cannot receive an OTP?

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Managing Accounts

• What happens if I don't update my personal information as requested?
• I've been prompted to update my personal information, why is "Place of Birth" a required field?
• How do I change the mobile number for my account?

Loan Payment

• What happens if I don't pay on time?
• How do I make bill repayment via OTC?
• How do I make bill repayment via InstaPay?

Invoice

• Why am I receiving daily invoices?

Atome + (Atome Cash Loan)

• When will I receive my Atome+ points?
• How are Atome+ points calculated for loan applications?
• Is there a limit to the number of points I can earn?

SWAK

• Can I access other Atome products after using SWAK?