About Atome
- How much do I have to spend to use Atome?
- How to contact Atome?
- How do I register with Atome?
- Am I eligible to use the Atome service?
- I don’t live in Phillippines, does it mean I can’t use Atome?
- Where can I use Atome?
Managing Account
Managing Orders
- What are the terms and conditions for a voucher/promo code?
- Where can I add a promotional code for my order?
- How do I use my vouchers?
- Why am I unable to make any purchases?
- How do I refund my purchase?
- How long can I receive my refund?
Managing Cards
- Why is there some penny deduction even i have not made transaction?
- What should I do when I fail to bind my card?
- Can I delete my card information?
- How do I update my card details?
- How do I set another card as "primary" card?
- How do I add card(s)?
Promotional Code and Voucher Usage
- Why are all of my vouchers gone?
- Why are the vouchers not being reflected in the checkout page?
- What should I do if my vouchers are not selected at the checkout?
- Where can I add a promotional code for my order?
- What are the terms and conditions for a voucher/promo code?
- Where can I find applicable vouchers?
Multi-tenor
- What is this product about?
- How is this different from the usual 3-months instalment Atome offer?
- Is there any additional charge?
- What happens if I want to pay earlier than the agreed payment plan?
- Can you waive the service fee?
- How is the service fee calculated