My card has been stolen/lost, what should I do if someone is using my card information to make a purchase using Atome? 14 July 2022 10:33 Updated Please contact your bank immediately to inform the loss of your card. If you have any questions, please ask Atome via the link below. Related articles My phone has been stolen/lost, what should I do if someone is using my account to make a purchase? Does Atome protect my personal information? How much do I have to spend to use Atome? What does this message ‘Sorry, we are unable to process with the card provided’ mean? How do I use my vouchers?