To initiate the process of changing the mobile number linked to your account, kindly submit a request to us via email at support@atome.ph. Please also ensure you attach the necessary documents outlined below, and our support team will gladly assist you:
- Proof of Mobile Ownership, showing your name and the new mobile number (e.g., mobile contract, service agreement), or
- Letter of Authorisation from the subscriber if you are not the subscriber of the mobile number